Privacy notice

How we collect, use and protect your personal data

Last updated: January 2025

In accordance with the provisions of the Federal Law on the Protection of Personal Data Held by Private Parties (LFPDPPP), its Regulations and the Privacy Notice Guidelines, NAT MAC, S.A. DE C.V. (hereinafter "the Controller"), located at Tomás Alva Edison No. 4, San Nicolás, Tlalnepantla de Baz, Estado de México, C.P. 54030, makes this Privacy Notice available to you.

1. Identity and address of the controller

• Legal name: NAT MAC, S.A. DE C.V.
• Address: Tomás Alva Edison No. 4, San Nicolás, Tlalnepantla de Baz, Estado de México, C.P. 54030
• Email: ventas@nat-mac.com.mx
• Phone numbers: (55) 5025-7823 and (55) 5311-4370

2. Personal data collected

For the purposes stated in this Privacy Notice, we may collect your personal data in different ways: directly when you provide it to us, when you visit our website or use our online services, and when we obtain information through other sources permitted by law.

The personal data we collect may include:

• Full name
• Contact details (email, phone, address)
• Information about the company you represent (legal name, tax ID (RFC), line of business)
• Tax information for invoicing
• Commercial information about requested products and services

3. Purposes of data processing

Your personal data will be used for the following primary purposes:

• Identify and contact you as a customer or prospect
• Handle quote requests and process orders
• Issue invoices and tax receipts
• Fulfill obligations undertaken with you
• Provide after-sales service and technical support

Additionally, we will use your information for the following secondary purposes:

• Sending newsletters and promotions
• Conducting satisfaction surveys
• Internal market research

If you do not wish your personal data to be processed for any of these secondary purposes, you may say so at any time by emailing ventas@nat-mac.com.mx.

4. Data transfers

NAT MAC, S.A. DE C.V. may transfer your personal data only in the cases provided for in Article 37 of the LFPDPPP, without requiring your consent, or when you have expressly authorized it.

5. ARCO rights

You have the right to know what personal data we hold about you, what we use it for, and the conditions of use we apply (Access). You also have the right to request correction of your information if it is outdated, inaccurate, or incomplete (Rectification); to have us delete it from our records or databases when you consider that it is not being used in accordance with the principles, duties, and obligations set out in the regulations (Cancellation); and to object to the use of your personal data for specific purposes (Opposition). These rights are known as ARCO Rights.

To exercise your ARCO rights (access, rectification, cancellation and objection), you must send a request to the email address ventas@nat-mac.com.mx that includes:

• Full name and mailing address
• Copy of official ID
• Clear description of the personal data on which you seek to exercise your right
• Any other information that helps locate the data

6. Use of cookies and similar technologies

Our website uses cookies and similar technologies to improve the user experience, collect browsing statistics and personalize content. You can disable cookies in your browser settings.

7. Changes to the privacy notice

NAT MAC, S.A. DE C.V. reserves the right to modify or update this Privacy Notice at any time. Any changes will be published on this same website.